Shipping & Returns
Because we print to order all of our items, all orders are usually processed and shipped within 3-5 business days. However in most cases, your items will ship sooner. We treat every item you purchase as if it were our own and we take extreme care in packaging each order.
Most items are shipped by United States Postal Service (USPS).
Generally, shipments under 1 lbs. in weight ship via USPS First Class which can take between 2 and 7 business days for delivery. Items over 1 lbs. will ship USPS Priority Mail which can take between 2 and 5 business days for delivery.
We do not currently offer expedited shipping, however this will be implemented in the future.
Our Refund Policy
At Austin Ink Apparel, we want you to be completely satisfied with your purchase. We are confident that you will be happy with the quality of our products. However, if you are not satisfied with your purchase, you can return the products to us for a full refund. Please contact us within 14 days of receiving your order to obtain a return authorization number. We will not accept any returns without a return authorization number. Once a return is authorized, we will refund your payment less any shipping charges. Please return authorized orders in its original form and packaging. We must receive the return within 14 days from the day the return authorization was issued. We reserve the right to reject any returns and exchanges that do not meet these conditions.
Once a return has been approved, please ship the item(s) by mail to:
Austin Ink Apparel
P.O. Box 301765
Austin TX 78703
Please include a copy of your packaging slip for faster service. When we receive the item, we will credit your account.